MM
Mss M
1 reviews | Active since Nov 2019
07 Dec 2020, 19:37
Non response from Absa
I have been trying to get a hold of Absa since last week regarding my refund as I dined at Spur nd swiped twice nd the amount went off twice on my bank account sent email but none response till today.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
08 Dec 2020, 11:15Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply08 Dec 2020, 11:15
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,