1 reviews | Active since Mar 2017

06 Nov 2017, 09:45

Non resident account

I m realy over this ****py customer service with regards to my inlaws non resident account. Every single month it is a issue with having there pensioen cleared in the account. It has been coming into this account for over 10 years! Last month exactly the same thing happened. By the 13th of Oct i had to fight with absa and the money was only cleared on the 18th. This happens every 2nd month. I am so fed up!!!

0
Replies (2)
Absa
Absa's reply06 Nov 2017, 15:51
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

's update06 Nov 2017, 17:30
Reviewer Update
The service i am receiving is truely pathetic. I logged the complaint this morning and you only respond 6 hours later. Here is the details. Account name: DV KRULL Account Number: *** Branch code: 632005. Contact me on cell nr ***.