AR
Alan R
1 reviews | Active since Jun 2020
10 Jun 2020, 13:53
Non reply on mails and phone calls
I have now mailed the bussiness banker "Jane" at Menlyn branch several times in the past two months. Also asking here to acknolege receipt of my mails. not one single reply!!!!!!!!!!!!!!! She does not even bother to return my calls ........ have left several messages!!!!!!!!!! Obsuletey discracefull!!!!!!!!!!! Alan Retief Davala Investments
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Absa's replyOfficial
10 Jun 2020, 15:15Dear Alan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply10 Jun 2020, 15:15
Official
Dear Alan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd