BC
Bhekithemba C

1 reviews | Active since Jun 2015

07 Dec 2015, 11:39

Non Payment of Provident fund

In June 2015 I sent my first complaint with regards to ABSA brokers not being able to pay my provident fund. On the 25th of June 2015 25% of what was due to me was paid into my account, I was told that the amount deposited was for the period 2***. Ms Zama Nkwanyana promised that the balance of the payment will be done as soon as they receive the payment schedule from my previous company. I then requested her to email me the proof of payment which i haven't received upto date. I tried several times to phone her and she doesn't pick up her calls. It's Christmas time and you imagine the struggles i am going through to support and sustain my family as i have been waiting for the concerned payment for more than a year without anything materialising.<br> Kind Regards<br> <br> Bheki Cele

0
Replies (1)
Absa
Absa's reply07 Dec 2015, 15:03
Official
Hello bhekicele007,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd