1 reviews | Active since Aug 2016

30 Aug 2016, 10:58

Non Existing Deceased Estate Division!!!

<p>I am an attorney dealing with various Estates and need to liase with Absa's estate department on regular basis in order to obtain payments from the deceased's account/s held at Absa into the estate banking account.</p> <p>I dare anybody to phone the estate department customer number ********** 03: a complete waste of time and money: I phoned this morning- held on twice for more than an hour- A voice just says you will be put through to the operator-yeah right!! still waiting.</p> <p>I have deceased clients for which I have been waiting for payments from Absa for months. I have followed up with e-mails which are simply ignored- |Thanks absa for a really continued ****py experience. !!!</p>

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Replies (1)
Absa
Absa's reply01 Sept 2016, 09:05
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd