KP
Karin P
1 reviews | Active since Oct 2025
24 Oct 2025, 11:42
NON EXISTENT SERVICE
NON-EXISTENT SERVICE. EVEN WHEN YOU ESCALATE IT TO THE REGIONAL MANAGER-NOTHING HAPPENS. 1. Credit Card is blocked-even payments are up to date. 2. Make payments-show monies is out of our account but it never reflects in the 'PAID" account. 3. Selling of a business property-after almost 2 month-no evaluation is done. WORST BUSINESS PARTNER AND IN PERSONAL MATTERS. Should just shut their doors. When I took some of my accounts to FNB due to bad service-the regional manager only stated: "That is sorry to hear".
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Absa's replyOfficial
24 Oct 2025, 15:55Dear Karin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa's reply24 Oct 2025, 15:55
Official
Dear Karin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe