Non-existent service

ABSA Life – what can I say? BAD-BAD-BAD SERVICE I cancelled my policy within three weeks after the contract date. I phoned ABSA policy department and they told me to send the documentations to ********** , which I did. And as everybody can guess, they still deducted the premium from my account. After several follow-up emails that were newer answered, I phoned them again. This time they told me that I need to cancel it at the branch, so I did. But that could only be done within two days after another premium is deducted. I then send an email to the Retentions Department to tell them that they must refund my premiums (as it state in the contract that I have 30 days to cancel without paying one premium). AGAIN – NO REPLY. From then I have send them 52 emails to attend to my problem. It was all “Read”, but no reply. I will properly get an automated reply on this report, like everybody else. Wonder if they will contact me this time.