JH
Johannes H
1 reviews | Active since Mar 2020
05 Sept 2021, 15:36
Non existent private banking managers.
Ive been a client of ABSA for more than 40 years. We are banking at Chatterton branch Pietermaritzburg. We have been trying to contact the private banking at this branch by phone and by physically visiting the branch. There were no bank managers 🤷 Messages were left no one replies. COVID? No excuse.
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Absa's replyOfficial
06 Sept 2021, 10:55Dear Johannes Hattingh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply06 Sept 2021, 10:55
Official
Dear Johannes Hattingh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Best regards,