HJ
Herman J

1 reviews | Active since Mar 2009

20 May 2016, 22:03

Non existent customer service from ABSA

<p>I have been trying to get hold of a banker from ABSA Brooklyn for more than a month. I left messages for the banker on numerous occasions to return my call but to no avail. Also I requested the branch manager to contact me, which turned out to be a futile exercise. My issue is about a revolving loan's intrest rate which is ludicrously high, and I received better offers from competing banks, but would prefer to stay with ABSA given they can be competitive and reachable.<br /> <br />Seems ABSA is not Today, Tomorrow or ever!</p>

0
Replies (1)
Absa
Absa's reply23 May 2016, 12:58
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd