Non existant Customer Service ABSA Bank

Unfortunately, once again, ABSA couldn't be bothered to assist me with with information that I require from them. I am in the process of selling one of my properties, which I bought through ABSA. The transferring Attorneys have informed me that there is a parking bay which is part of the property, that still has an existing bond on it. Even though i have payed off the property many years ago, it still has not been cancelled. I have requested from ABSA Home loan department, ABSA Action Line, and ABSA Premium Banking for assistance in this matter, and not one of these departments have even rep**** too me. Ive tried phoning the customer care helpline, and as usual they transfer you from one department too the next, and of course the call gets dropped from their side. Its frustrating trying to deal with a company like this, who , it seems, have no interest in their customers at all. Really poor service ABSA, and not the first time ive been through this.