NB
Neil B

1 reviews | Active since May 2018

04 Apr 2022, 11:04

NON DISCLOSURE OF INFORMATION (POPI ACT BREACH)

I wish I could post the screenshots here as from the time I joined Absa I have recieved numerous calls from numerous numbers that don't even talk. Even when blocking these numbers that I have, just receiving calls from other numbers so I'm sitting and wondering that this could be the only issue that my personal information was also implicated in their breaches in their security as In recent events. I know I of family that have been ****med by individuals claiming to be absa personel...so of course it's nothing new but I would like to know with whom my information is shared and this with a mere savings account??

Not even an account that's linked to my credit rating or any bureau...

I want this to stop please!!

0
Replies (2)
Absa
Absa's reply04 Apr 2022, 13:05
Official
 
Dear Neil Burger 
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number to your complaint is  C-***1.
 
Kind regards, 
Group Customer Care 
Rezona Louw 
Absa
Absa's reply07 Apr 2022, 09:09
Official
 Dear Mr Burger

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***1.

Kindly provide our office with your account or ID number to ensure effective investigation and feedback. 

Kind regards, 
Group Customer Care 
Rezona Louw