NON-COMPLIANCE WITH NCR
Good day,
I have a vehicle financed through ABSA.
I am currently under debt review. ABSA stated that no further debit orders will go through my cheque account as per ABSA's official email correspondence to my debt counsellor.
I went onto my online banking today and saw that ABSA had once again tried to debit my car installment from my cheque account, as well as various admin charges. As a result, my account is now in arrears due to an 'unpaid debit order' and these admin charges.
I need this rectified as soon as possible.
I will then also need to close this account, as it seems ABSA is not complying in terms of the attached.
I have already contacted ABSA in this regards, but no one has come back to me. Even FNB calls back on the same day of lodging a complaint!
It seems the only way to grab their attention is through HelloPeter.
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
