RG
Ronel G
1 reviews | Active since Nov 2019
15 Jul 2025, 12:14
Non communication between bank and attorneys at all
i am getting threatening letters AGAIN from the same place, MacRoberts, i made arrangements for with Absa and them ....and PAYING ON TIME....for my credit card with Absa. Is there no communication anywhere? Why am i being harassed for paying on time every month as discussed? The one day i get discount letters for early closure of the card and the next threats....it does not make any sense at all
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Absa's replyOfficial
15 Jul 2025, 15:40Dear Ronel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe
Absa's reply15 Jul 2025, 15:40
Official
Dear Ronel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe