DB
Dirk B

1 reviews | Active since Oct 2015

30 Oct 2015, 22:47

Non authorised debit orders

Good day, I have a cheque account and a small savings account which I only keep for a few debit orders. The past few months I noticed there are unauthorised debit orders being debited from my account !!!! BOSSRWDS and IZWIZWE are being debited without any authorisation given from me ! Frist it was only the one and today 2 went through from my account. I went to Absa Vryburg last year with the same event and they stopped it, but with confirmation that they cannot guarantee for it to be debited in a later time (which just happened now). How is it possible for a bank to give away money to companies from their clients which I don't even know of ???? I will be closing this bank account next week, this is unacceptable and ***** which the bank knows of and don't do anything about it !!!!

0
Replies (1)
Absa
Absa's reply02 Nov 2015, 09:38
Official
Hello dirkvryburg,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,