KB
Kristie B

1 reviews | Active since Nov 2015

23 Nov 2015, 14:57

Non authorised debit orders

I have noticed there are unauthorised debit order being debited from my account. BOSSRWDS are being debited without any authorisation given from me ! How is it possible for a bank to give away money to companies from their clients which I don't even know of? Somehow banks need to stop this from happening. And if I want to reverse the debit order, Absa charge me with a admin fee, which is also unfair, because they are the people who need to prevent stuff like this from happening.

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Replies (1)
Absa
Absa's reply25 Nov 2015, 12:35
Official
Hello KBMZ***4,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,