No words!!!

<p>How can ABSA get it so wrong on so many occasions. It has come to a point that i have to lay a complaint about the complaints department. Now thats shocking. Over the past few months i have been dealing with a few people regarding a paid up letter for my ABSA Gold Credit card, yet i get sent the incorrect information and have to deal with ***********, rude indiviuals, who dont know how to do their jobs.</p> <p>I asked for a paidup letter for my gold credit card and get sent the letter for my silver credit card. apart from this, its gets sent to an incorrect email address, and then i request for it to be sent to another email address, and see this incorrect email address on the mail as they had cc'ed that address. however they keep insisting they have sent the info. I have mailed Theresa Spang (Team Lead), Melleny Lippert and Phillip Dethanie and they just blantantly ignore me.</p> <p> </p> <p>Please get your acts together. This is by far the worse service i have ever recieved from any place. DISGUSTING!</p> <p> </p> <p>please just send me the correct letter for the correct card.</p> <p> </p> <p>I also called the debt review call center yesterday afternoon and requested this letter, the consultant mentioned that i will have it by this morning, and guess what....STILL NOTHING. This is beyond shocking!!!</p>