EG
Elouize G

1 reviews | Active since Mar 2020

26 Mar 2020, 14:54

No word on holiday payments

With the current situation we are facing with the COVID 19 pandemic other banks are offering holiday payments to their clients. We have not heard from ABSA yet , it seems like they are still deciding on the matter. It’s during these times that one realise which companies are client centered. I hope ABSA follows the lead of other banks otherwise I’m changing to another bank as soon as this thing blows over.

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Replies (1)
Absa
Absa's reply26 Mar 2020, 15:47
Official
Dear Elouize
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management