No wonder people call them BLAPSA!!

<p>App**** online for an account on 05/10/2017 . Uploaded all the requested documents and the application was completed. On the 23/05/2017 received an sms requesting me to send the same documents to ********** Could not send them directly as i was away from my desk. Received an email on 26/05/2017 to inform me that the application was cancelled!! Phoned ABSA client services directly and was told by the consultant that it is an automated system error and i should just send the document the application will still be attended to, witch i did same day 26/05/2017. Phoned them again on 29/05/2017 and was told that they are still busy with the application and i should not worry as it takes time and someone will contact me shortly. I expressed my frustration as i needed my account active for my salary to be paid in by the end of the month and it already took almost a month with no joy from them!! She re assured me that i will be contacted no later than Thursday 01/06/2017. No one contacted me yet so i contacted them again today 05/06/2017. After holding the line again as they try and figure out what is going on with the application i was first told that i will have to re-apply as the system automatically cancelled my application. I then explained the whole story again, he put me on hold again and of he went to get in contact with the person responsible for my application. After a while he came back saying that he can’t locate the lady and if i would mind holding the line again as he walked to her desk to see if he can get a hold of her. I rep**** by saying no problem and on came the terrible music as i held on in anticipation for some good news. But it was not to be as when he finally came back i was told that he could not reach her and that she might be out for a smoke break......SMOKE BREAK??? While i am holding the line wasting my time and money she is out there somewhere having a smoke!! He then yet again, as all of them do, promised that she will phone me once she is back in office.....</p> <p> </p> <p>I don’t even have an account with you yet ABSA and look at the *S#%T* I am going through!!</p> <p> </p> <p>I have no words, this is really bad service and i can only stand in awe as i think to myself....What has the world come to!!!</p> <p> </p> <p> </p> <p>Really Really bad!!</p>