MJ
Marion J

1 reviews | Active since Jul 2011

22 Dec 2016, 12:11

No Virgin Card On-line banking

<p>A customer cannot use the on-line banking for Virgin Card if you received a new card and new pin. The service centre has no way of giving a person access and they cannot resolve the problem. I am disgusted that at this time of the year when it’s essential for a customer to keep up to date with their transactions and balance it is impossible to use the on-line option.</p> <p> </p>

0
Replies (1)
Absa
Absa's reply12 Mar 2021, 07:04
Official
Dear Marion
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for any inconvenience  caused.

Kind regards
Group Customer Care.