CD
Chris D
1 reviews | Active since Jan 2016
29 Apr 2020, 12:07
No vehicle finance relief for us.
Great, thanks for the relief on vehicle payments during these trying times of covid-19, except for those of us under debt review!! Why are we excluded, might I ask? Some of us also have financial difficulties and due to non-payment may lose our vehicles. Well done.
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Absa's replyOfficial
29 Apr 2020, 13:18 Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Absa's reply29 Apr 2020, 13:18
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd