CD
Craig D

1 reviews | Active since Sept 2015

17 Mar 2016, 16:28

No Unsubscribe on Marketing SPAM

I have repeatedly received messages from ABSA over the past month. Not one of these messages has given me an option to unsubscribe, even though it is a requirement of law. Check the ECT Act and stop spamming people. I'm not even an ABSA client so where did ABSA get my number?<br> <br> Latest Message reads: Absa: Banking on the go just got faster and easier. Make sure you download the updated Absa Mobile Banking App to enjoy all the benefits. Simply visit your app store and search for 'Absa Banking'. FSP<br> <br> Why would I do that ABSA? I'm not even a client. STOP SPAMMING ME!!<br>

0
Replies (2)
Absa
Absa's reply18 Mar 2016, 10:31
Official
Hello CraigDiedericks,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd
CD
Craig D's update15 Sept 2016, 20:58
Reviewer Update

It has been almost six months and I have had no feedback from ABSA and I still receive their marketing material.