PK
Paul K

1 reviews | Active since Jul 2018

01 Mar 2022, 12:50

No the same service I am used to.

Very disappointing service from ABSA lately.

0
Replies (2)
Absa
Absa's reply01 Mar 2022, 13:40
Official
 Dear Paul Kyriakides  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is  C-***6. Kind regards, Group Customer Care Rezona Louw 
Absa
Absa's reply02 Mar 2022, 12:46
Official
Dear Paul Kyriakides

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for the poor service you received from the bank and for any inconvenience caused.

The reference number for your complaint is C-***6.

Please refer to our email sent to your personal email address and provide our office with more details of your complaint to ensure effective investigation and feedback.

Kind regards, Group Customer Care Rezona Louw