DG
DCA G

1 reviews | Active since Aug 2019

19 Aug 2019, 15:27

No tax certificate after 8 months Requests

Good Day. We have requested the base cost for this investments or the IT3 (b) and IT3 (c) certificates from Absa on the following dates 25 May 2019, 19 June 2019, 26 June 2019 for the following investment Absa Stockbrokers-Portfolio ***. We have received feedback from Absa, but it is not correct, up until today we are still waiting on the correct documentation.This in the only thing that is keeping us from finalizing this estate tax affairs. (Du Plessis,A)

0
Replies (9)
Absa
Absa's reply20 Aug 2019, 10:44
Official
 Dear Marilize, 

Thank you for bringing this matter to our attention. The reference number to your case is C-***6.We will be in touch to obtain more information. 
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

DG
DCA G's update27 Aug 2019, 13:22
Reviewer Update
Good Day.
We are still waiting on your feedback regarding this estate. No tax certificates received.
DG
DCA G's update04 Sept 2019, 10:51
Reviewer Update
Good Day.
We are still waiting on your feedback regarding this estate.
No tax certificates received.
Absa
Absa's reply04 Sept 2019, 12:00
Official
 Hi Marilize,  Please see emails sent to email address  *** dated Tuesday, August 20, 2019 11:42 AM; Thursday, August 22, 2019 3:18 PM & Tuesday, August 27, 2019 4:02 PM about Du Plessis. Thank you.

Kind regards, Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

DG
DCA G's update11 Sept 2019, 16:06
Reviewer Update
Good Day.
We are still waiting on your feedback regarding this estate.
No tax certificates received.
Absa
Absa's reply12 Sept 2019, 09:15
Official
Hi Marilize, Thank you for your follow-up.Please see emails sent to you dated Tuesday, August 20, 2019 11:42 AM; Thursday, August 22, 2019 3:18 PM & Tuesday, August 27, 2019 4:02 PM about Du Plessis.  I am again re-sending same to you. Thanks. 
 
 Kind regards, Basani Hlungwane
  Group Customer Care
  Absa Bank Ltd 
DG
DCA G's update20 Sept 2019, 12:25
Reviewer Update
Still no correct info received after our query was lodged. Absolutely no respect shown to the deceased client and their family. Totally unacceptable!
DG
DCA G's update25 Sept 2019, 14:52
Reviewer Update
Good Day, Still no correct info received after our query was lodged. Absolutely no respect shown to the deceased client and their family. Totally unacceptable!

Can someone from you office get in contact with our tax consultant so that the correct info can be received from your side.
DG
DCA G's update17 Oct 2019, 09:14
Reviewer Update
Good Day,
We have been in contact with a consultant, the consultant had to come back to us more than a week ago. Still no documentation received. This is the only thing that is keeping us from finalizing this estate.