LR
Lizelle R
1 reviews | Active since Oct 2019
04 May 2026, 00:35
No support on client queries
Absolutely disgusting customer support from ABSA. I have sent multiple emails about incorrect bureau data and they refuse to assist or get back to me. When I call I get put on hold untill the line cuts out. This company does not care once a client has been signed.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
04 May 2026, 10:44Dear Lizelle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply04 May 2026, 10:44
Official
Dear Lizelle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards Russell EdwardsCustomer Value Management
Best regards,