HB
Hennie B
1 reviews | Active since Dec 2020
12 Dec 2020, 10:09
No support for elderly at Absa N1 city cape Town.
My grand mother's account not working and took her to Absa bank N1 city branch there is no support for the elderly she had to wait in line like every other person I feel that is disgusting how they trait the elderly she is 80 years old. I am glad I moved my banking to nedbank no issues what so ever.
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Absa's replyOfficial
14 Dec 2020, 13:20Dear Hennie
Thank you for bringing this matter to our attention. Kindly provide us with your grand mother's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your grand mother's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply14 Dec 2020, 13:20
Official
Dear Hennie
Thank you for bringing this matter to our attention. Kindly provide us with your grand mother's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your grand mother's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management