SL
Shane L

1 reviews | Active since Mar 2020

27 Mar 2020, 10:00

No support

Good day, Absa

I have tried calling and there is no consultant assistance, I would like to request a reverse on a transaction that was done on my cheque() account where R10000,00 was transferred into a closed Credit card account(). I cannot do this on the self service banking telephone number. or on the Mobile app.

I am requesting some assistance

I cannot remove these accounts or un-link them as i get an error each time, I have asked on multiple occasions for these inactive accounts to be removed and got no assistance.

0
Replies (3)
Absa
Absa's reply27 Mar 2020, 10:39
Official
Dear Shane,
 
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
   
Pravesh Bejay
Specialist Case Manager
Customer Value Management 
SL
Shane L's update27 Mar 2020, 12:16
Reviewer Update
I have responded to your mail and forwarded the details need
SL
Shane L's update30 Mar 2020, 13:13
Reviewer Update
Thank you for your quick response and resolving my issue.