No Statements on Account

<p>I took up a loan with ABSA - concluded the transaction almost completely online & via email a few years ago. I recently contacted ABSA to find out about receiving my statements via email. I supp**** my IDNumber as well as the aco****number as sent to me by ABSA on a card via mail. I was told however that I could not be assisted via email and that I would need to go in to a branch to sort this matter out, I work everyday from 6:30 - 15:00, travel with a liftclub so do not always have transport to get to a branch during the day - this is when I actually have time to go out and weekends are my only days of rest - not only this, why am I having to go go out of my way to receive my statements I am entitled to but have not received for months - as per the NCR??</p>