ST
Sonja T
1 reviews | Active since Jan 2013
20 Feb 2018, 09:32
No Statements
I have not received a statement since last year July for my personal loan. I have contacted ABSA numerous times via email and phone. The call center just keep on transferring my call to another department and this happened 4 - 5 times every time I called.
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Absa's replyOfficial
20 Feb 2018, 12:56Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Feb 2018, 12:56
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,