Yesterday afternoon at about 4pm I swiped my card to make a payment and promptly received my sms notification. I was expecting 2 substantial amounts to be deposited and waited until 11 pm last night to receive notification of these but received nothing. This morning I was about to phone the people who were supposed to make these payments but, fortunately I first went online to make sure that the monies were not paid. Lo and behold, both amounts had been deposited sometime yesteday already but to this moment no sms notifications has been received. I called my local branch about this and was informed I had to come in (what for, I really do not know). I then called the call centre and was told there is a delay in sms notifications!!! Now, I pay for these sms'es so they are not doing me any favours by sending them. Secondly and most important reason why I subscribe to this sms notification is to be notified IMMEDIATELY OF ANY ACTIVITY ON MY ACCOUNT!!! What if I had been hacked and my account was cleared out with no sms notifications??? Would Absa refund me this money or just shrug it off as they usually do and blame the account holder for the breach. THIS IS UNACCEPTABLE!!!!!!!
Best regards,
Best regards,
Best regards,
Best regards,
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