1 reviews | Active since May 2016
NO SERVICE , PATHETIC SERVICE , FEES CHARGED
First and foremost. To whom ever reads this please be advised ABSA is not the Bank they use to be Pathetic service , arrogant staff and always having to call them they don't call me back. So read this and understand what I'm saying don't take this message as a bluff.
November 2022 I lost my Job and therefor I had no income in my ABSA Premium Cheque Account. Please go check your Call History with your Internal Call Center you have a REF to All calls.
I phoned them countless times told them to stop and close this account for most part the called was dropped how convenient they never call me back today I received a mail from a debt collection company sending me threatening emails stating I OWE ABSA BANK OVER R9,000 in interest are you ****ing Joking after I even went online to block my card and tried closing the account you ABSA SENT MY DETIALS TO A DEBT COLLECTIING DEPARTMENT AFTRR I TRIED COUNTLESSSSS TIMES TO CLOSE IT. SO YOU CHARHING ME FOR NOT DOONG YOUR WORK , YOU CHARING ME FOR INTEREST ON A ACCOUNT WITCH I TRIED TO CLOSE COUNTLESS TIMES AND THEN YOU HAND ME OVER FOR A ****EN CHECK ACCOUNT IF THIS PROBLEM IS NOT RESOLVED BEFORE END OF THIS WEEK I WILL HAVE NO CHOICE BUT TO TAKE TO MEDIA HOW YOU HABE TREATED ME AS A CLIENT AND CHARING FEES FOR NOT SERVICE RENDERED TO ME AS A CLIENT .
HAVE THIS RESOLVED
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***1.
The account can only be closed when the balance is settled.
Kindly provide our office with proof that the account was settled by 1 pm 24 February 2023, for further investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***1.
The account can only be closed when the balance is settled.
Kindly provide our office with proof that the account was settled by 1 pm 24 February 2023, for further investigation and feedback.
Kind regards,Group Customer CareRezona Louw
