1 reviews | Active since Nov 2013
No service online
I have not been able to use online banking on my PC, the password is always locked and you have to go to a branch to unlock the password. The app has limited but it works with the same password that the PC is not taking. My suggestion is you stop asking for the send and last letter of the password and let people type the entire password as your system gets confused. Today when I entered my password , the system rejected the password but I got an sms confirming that I have logged in successfully. Copy from other Banks that have the online system right.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Hi Bongi
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is*** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Hi Bongi
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is*** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided