VN
Vuyokazi N
1 reviews | Active since Dec 2014
28 Apr 2015, 15:17
NO SERVICE ON 28/4/2015
I received an offs**** payment at 9 am and received an sms notification from ABSA asking that i call them to verify the payment. As from that time until now (15:15) i have called them every hour and been put on hold or in a queue for 15 min until i dropped the call due to no one answering.<br> <br> This is my salary and i find it absolutely ridiculous that my payment cannot be cleared to due phones not being answered by ABSA.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
29 Apr 2015, 08:14Hello Vsnqoko,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply29 Apr 2015, 08:14
Official
Hello Vsnqoko,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
