No service in ANY of Absa's departments.

<p>I phoned the savings division on ***to open a Depositor Plus account, as I was previously assisted with this at this specific department. The first time I was holding for5 minutes when my call was dropped without being assisted. The second time I got through to a gentleman (didnt catch his name) who listened to my request, did the lengthy security check and gave me some advise. I explained to him I would like to open a Depositor Plus account and money from another account must be transferred to this new account. He then said he is not able to help me, but someone else has to do this for me (I got the impression he is still under training) to ensure the correct transaction is done. He said this other person would phone me back and assist me with my request. The previous time I had this done, it was done immediately. I phoned 9:45 this morning and I am still waiting for someone to call me back. It doesnt matter which department you deal with in Absa, the service is always pathetice! What is going on with Absa?.</p>