No service from ABSA

Item: Absa
Rating: 1
Author: Chris B

Dear ABSA, Your system does not work. I phoned the bank regarding my bond and was told by your people that the only way i can is to send an E-Mail to hlca.@absa ,co za. Well the E-mail was send and NO response from ABSA. You will not hold me responsible for any cost for my early bond cancellation due to your employees not doing their job.

Helpful (0)

Replies (1)

Absa's replyOfficial

08 Jan 2020, 17:33

Dear Chris

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.

Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply08 Jan 2020, 17:33

Official