CU
Charmaine U
1 reviews | Active since Feb 2015
05 Jun 2020, 02:20
No service from ABSA
Absa blocked my Internet banking app. I phone to get it unlocked. The customer care, has no idea why it is blocked, then after a while, says it should be sorted. Well, if course nothing still works. Yet again no service.
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Absa's replyOfficial
05 Jun 2020, 14:31Dear Charmaine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care
Absa's reply05 Jun 2020, 14:31
Official
Dear Charmaine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care