No service from Absa

<p>Been battling over a month to obtain a vehicle settlement letter from Absa Vehicle Asset Finance despite various emails and telephonic requests to the customer service call centre as well as more than one request directed to the relevant Manager. I would like to settle the vehicle in question. There is just no response forthcoming. Terribly frustrating as well as time consuming. The attending attorney's office has also directed more than one request on my behalf.. I can mention that MFC's settlement letter was obtained within a matter of a few days and shortly after settlement the registration papers were received via courier. Excellent service always!!!</p>