NO service delivery from Virgin AND ABSA

On the 6 October & 8 October I app**** for a Virgin CC.They told me that my credit record are not good and I have to build a Creditrecord.I told them it's utter BS, I phoned Trans Union,PAID ti get my credit record to proof Virgin & ABSA are WRONG.I logged a dispute and sent all relevant information via mail to Virgin & ABSA.They sent acknowledge receipt of all documentation and will give feedback in 48 hour.I followed up every 2nd day, just to be told ALL the BS from the first time.Putting me through to people that \Eish