DS
Donald S
1 reviews | Active since Dec 2023
04 Dec 2023, 12:51
No service
I dont get feedback for offer I received from Absa on the 12 March 2021 to cancel my bond for R1000 rand which I accepted at the 16th of April 2021 they just keep on saying the offer expired. I followed theit up with numerous emailsbut to no avial regards Donald
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Absa's replyOfficial
04 Dec 2023, 14:19Dear Donald Schoeman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply04 Dec 2023, 14:19
Official
Dear Donald Schoeman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw