1 reviews | Active since Jun 2014
No Service / Bad Attitude
I have written a cimplaint about Virgin Money 2 weeks ago, a Lady phoned me and told me they have problems with the printing of the cards - but I must follow up. Guess what, after following up 3 times - they tell me my application has expired!!! ***? Do you even know what you are doing there? How many brain cells do you need? And then they put the phone doen in my ear twice when I ask for a supervisor. When I phoned the Virgin Money nr that phoned me regarding my Hello Peter Complaint. They told me nobody phone for any Virgin or ABSA complaints. How's that for one big ***** case. And don't write your stupid computerized response here - pathetic idiotic andwere trying to sell lies. My wife is in the media industry - and Carte Blanche will have a field day with this, I have ALL the evidence. You record conversations, so do I.
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
Regards,
The Virgin Money Team
