QL
Queen L

1 reviews | Active since May 2021

02 May 2023, 12:56

No service at Southgate.

Absa Southgate branch is a total **** up. I waited 1 hour just to enter inside. After that I had to que for 4 hours inside... There are no tellers, only 1 working at a time. When the other one comes back the other one leaves. I'm so disappointed in the customer service. It's beyond ridiculous. Officially cancelling banking with Absa with immediate effect. I cannot, I'll urge people to cancel banking with Absa

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Replies (1)
Absa
Absa's reply02 May 2023, 13:10
Official
Dear Queen Leshka

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is  C-***6  Kind regards,Group Customer CareMarvellus Chauke