QL
Queen L
1 reviews | Active since May 2021
02 May 2023, 12:56
No service at Southgate.
Absa Southgate branch is a total **** up. I waited 1 hour just to enter inside. After that I had to que for 4 hours inside... There are no tellers, only 1 working at a time. When the other one comes back the other one leaves. I'm so disappointed in the customer service. It's beyond ridiculous. Officially cancelling banking with Absa with immediate effect. I cannot, I'll urge people to cancel banking with Absa
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Replies (1)Absa's replyOfficial
02 May 2023, 13:10Dear Queen Leshka
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareMarvellus Chauke
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareMarvellus Chauke
Absa's reply02 May 2023, 13:10
Official
Dear Queen Leshka
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareMarvellus Chauke
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareMarvellus Chauke
