NO SERVICE AT ALL AND ADVERTISE PUBLIC MEDIA OF LOYAL SERVICE - IT STINKS

<p>To whom it may concern,</p> <p> </p> <p>I did buy a car through ABSA Vehicle Finance. Now I did sell my car and paid the amount due and given by ABSA (in cash) into the account on the 21n of June 2016</p> <p> </p> <p>I phoned ABSA on the 24th of June 2016 and ask for the registration paper and also the paid up letter. The person said that there was no request to close the account. WHY ON EARTH DO THEY WANT A REQUEST This was paid in full IN CASH. I assume that ABSA’s people should know that the account must be closed – they cannot keep it open – for what – there’s no use? This according to me – a excuse and a person who do not know what to answer a client.</p> <p> </p> <p>On the 30th of June 2016 I phone AGAIN - - - the account was still open – nothing done.</p> <p>On the 4th of July 2016 I phone AGAIN - - - and speak to Arthur – he promised me he will phone back – I’m still waiting for his call.</p> <p>On the 5th of July 2016 I phone AGAIN - - - and speak to Matheso – that promised me to investigate and will phone me back – I’m still waiting for the call.</p> <p>On the 7th of July 2016 (today) I phone AGAIN – and speak to Thuli. She said that there is some problem at AVIS and her teamleader (Lungile) knows about it and she cannot give me any answers.</p> <p> </p> <p>I want the registration paper of my vehicle and a paid up letter. What is SO difficult for ABSA’s workers to do their work and give it to me.</p> <p> </p> <p>ABSA advertise in public media regarding their service and THIS IS NO SERVICE AT ALL!</p> <p> </p> <p>I’m going public media with this also know. I will go Carte Blance and also did lay a complaint on Hellopeter. I am going to find out the emails of ABSA’s Top Management and will send them also this complaint if I do not hear from you with an positive answer within the next 48 hours from date. </p> <p> </p> <p>Further I bring under your attention that IF I HAD TO GO LEGAL I will put in a claim against ABSA for that costs as ABSA did promise all public good service and I do have the evidence that there is no such service as promised.</p>