TM
Thabisile M
1 reviews | Active since Apr 2013
08 Oct 2025, 20:47
No service at all!!
I had an issue with withdrawing cash send as the ATM had an issue. I got a receipt saying the cash send was reversed however it did reflect on the bank account. I visited the branch "broadway Durban North" and was advised to send an email which was sent last week. Till today there is no communication what so ever and I need that money ASAP. The most annoying thing is that there no assistance at all.
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Absa's replyOfficial
09 Oct 2025, 11:27Dear Thabisile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe
Absa's reply09 Oct 2025, 11:27
Official
Dear Thabisile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe