NO SERVICE AT ALL

<p>i have trouble making an eft payment from my credit card. i tried 2 times and both was unsucessful, thou there is more than enough money to do this payment. i tried to query at the Absa credit card division, but in vein. I phone in at 16:29 and was place on hold. after 15 minutes at 16:45 i put the phone down . i phone in again at 16:46 and again I was placed on hold and the recording keep playing and playoing and playing. i put the phone down now at 17:15. what a disgrace! i can understand high call volumes and according to the recording the answering time is about 5 minutes, and I select any language. but really, to wat 30 minutes and still no answer is ridicilous. i am so frustrated at this stage that I consider taking my account to another bank.</p> <p>this is not poor service. THIS IS NO SERVICE AT ALL!!! and still my problem is not solved!</p>