No Service at all

<p>As I prefer to collect Avios points. I have 2 credit cards - with Avious and With British Airways - both on ABSA platform. Requested an increase in limit on one fo them - waited 3 weeks for an answer. The day before I got a call from the other department, offering me the same increase as I requested form the other card - which I then accepted - I just had to proof income. It is now once again more than a week after I supp**** them with proof of income and no answer at all - sent 5 mails and no reply - not even a mail stating that it is being processed - just the standard automated reply. I can not understand how an application can take more than a week - let alone 3 weeks. Not happy at all. </p>