WH
Werner H
1 reviews | Active since Apr 2014
31 Aug 2023, 09:31
No Service after opening new account
I app**** for an Absa business account, moving from FNB. I received all the welcome emails and steps to setup my internet banking, however I am unable to set my pin. I also enquired about the collection of my card and now the consultant Sechaba Mokoena is not responding. I rather think its best to close this account cause this service is bad
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Absa's replyOfficial
31 Aug 2023, 09:36Dear Werner Hakkesteeg,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane
Absa's reply31 Aug 2023, 09:36
Official
Dear Werner Hakkesteeg,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane