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EVdm
Erik Van der merwe

1 reviews | Active since Feb 2023

08 Feb 2023, 20:26

No service Absa Menlyn

Menlyn Absa branch no service whatsoever.Only 2 persons at customer services with many persons waiting!Many officials jut hanging around. The recepionist told me that after the interviews more people will be appointed!What a joke!She did not ask how she can assist me. I left.As a private bank client for many years I will move to another bank.Good luck with your interviews!!

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Replies (3)
Absa
Absa's reply09 Feb 2023, 12:20
Official
Dear Erik Van der merwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
EVdm
Erik Van der merwe's update09 Feb 2023, 12:25
Reviewer Update
The reference number us not visible
Absa
Absa's reply09 Feb 2023, 14:33
Official
Dear Erik Van der merwe Thank you for your posting.

Please refer to our email sent to your personal email address.

Kind regards,Group Customer CareRezona Louw