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Nikki N
1 reviews | Active since Jan 2017
05 Jun 2020, 15:36
No service ABSA justs my money
I did an eft payment to a ABSA account but after verifying that the account is does not exist the money should have "bounced" back to my account but has not. ABSA wont assist me as I am not a ABSA client, I do have a ABSA homeloan but it seems that is not enough. ABSA will not tell me where my money is at
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Absa's replyOfficial
08 Jun 2020, 08:21 Dear Nikki Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care
Absa's reply08 Jun 2020, 08:21
Official
Dear Nikki Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care