No Service
3rd ***** case. 3rd card cancellation. Cannot get assisted by phone. Waiting for new card to be delivered to our branch. It was supposed to be escalated last week. We sit with no card and no progress report. Norwood Branch don't even answer their phone.
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Absa's replyOfficial
02 Sept 2022, 10:31Dear Lizzie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply02 Sept 2022, 10:31
Official
Dear Lizzie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw