MB
Mark B

1 reviews | Active since Nov 2015

11 Jan 2016, 10:06

No service

I've app**** for an Avios card more than a week ago. No requests for information or documents or any feedback whatsoever. I keep phoning to find out what's going on, only to be told someone will phone me back about my application, which no one ever does. If you can get a platinum card at any bank, it doesn't really make sense to beg Absa for one. Avios and Absa need to pick up their game or customers will just leave. That's what I'm considering... <div><br></div><div><em>(Supplier name changed from Avios Travel Rewards Programme South Africa to Absa by hellopeter.com)</em></div>

0
Replies (1)
Absa
Absa's reply11 Jan 2016, 11:47
Official
Hello markjohnburke,

Thanks for contacting us.
I've passed your feedback onto ABSA and they will respond to your concerns shortly.

Kind regards

Avios Customer Relations