No Service

Took out a loan at ABSA Clearwater (completely regret taking out the loan) - first of all the consultant that processed my loan was falling asleep (dosing off) the entire time he was processing my loan. Then he promised me that he would email me a copy of my loan, as I like to have a copy of all contracts I sign. Eventually after going back to the branch, he didn't seem too keen to help me at all, I spoke to the manager who promised me that she would sort it out. Eventually I get a copy of the generic contract that was filled in with pen without any of my signatures on it. The documents I signed was digitally signed. A few days later I get a call from another lady at this branch asking me about complaints about ***** etc. I tell her about my experience and she guarantees me that she will call me the following day .... that was a few weeks ago, Im still waiting. I have called various departments including ***** and internet banking and no one can help me ... I just wanted my loan on internet banking in order to pay it - but it tells me Combi card has prohibitive holds - so I cant even pay my loan, and I am concerned about internal ***** ...I want to leave ABSA